Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our team of technicians will do their best to answer to your service requests within less than 1 hour. If, however, the situation you have encountered needs some help from our Admin =Team,= we will forward the ticket to the person on duty and will write a reply to tell you.

  • Top quality support service

  • Qualified Technical Assistance Service

  • We provide you with around the clock tech assistance through a ultra–fast ticket solution included in your Control Panel. You can write to us all the time about any of the packages that come pre–installed on the virtual server, such as the chosen Operating System, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Web Site Control Panel that is provided at zero cost with your VPS has an internal articles base. You’ll find a selection of exhaustive how to content articles and a variety of step–by–step video training materials that present all the basic website managing tasks. You can obtain them by hitting the Help or Video control keys in the right side of each Control Panel section.