1 hour ticket response
We are specialized in providing a swift and accurate reply to every support ticket sent by a client. Our skillful customer care team representatives will review your query and will think of the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average ticket response time has proven to be 20 minutes.
A Topflight Client Support Service
Each member of our support staff has lots of years of experience in the shared website hosting packages industry and most of them have worked for us for at least 5 years. They are all eager to reply to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center
Integrated into the Web Site Control Panel is an easy–to–browse Help Center, which offers different sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and web site administration articles, check out our how–to video tutorials or consult our F.A.Q. database.