• 1 hour ticket response
  • 1 hour ticket response

  • We are specialized in providing a swift and accurate reply to every support ticket sent by a client. Our skillful customer care team representatives will review your query and will think of the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average ticket response time has proven to be 20 minutes.

  • Top quality support service
  • A Topflight Client Support Service

  • Each member of our support staff has lots of years of experience in the shared website hosting packages industry and most of them have worked for us for at least 5 years. They are all eager to reply to all your questions in the most proficient way possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center

  • Integrated into the Web Site Control Panel is an easy–to–browse Help Center, which offers different sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and web site administration articles, check out our how–to video tutorials or consult our F.A.Q. database.