Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center included in MueHosting’s Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you may possibly stumble upon, they are written by our support team of expert techs.

  • Top quality support service

  • Tutorial Video Clips

  • For users who’d like to discover how to settle a typically experienced problem by watching a training video, we have added a compilation of video tutorials to our Web Site Control Panel. All the educational videos are concise and easy to grasp. They offer you step–by–step demonstrations of different website administration operations.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 customer support service and come with a one–hour ticket response time guarantee. Our professional customer service technicians will be available 24/7 and will sort out any problem that you might stumble upon within maximum one hour after the ticket submission. In most cases, a reply will be provided to you within twenty minutes.