Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn very easily the simplest way to change a document or move a database from our range of how–to video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you an easy–to–use Frequently Answered Questions section where you can get answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our technical support team is online round the clock to reply to all of your queries. You are going to get a response within less than 60–minute after the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Shared Website Hosting Help & Support

  • If you have difficulties employing our shared website hosting packages services or would like more resources for your web pages, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support
  • VPS Hosting Help

  • Need some help working with the SolusVM admin interface? Your VPS is misbehaving? Just let us know, we are all set to help.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help

  • We’ll be on–line 24 hours to help you out with any given server administration process or to help you update the current configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and easy to navigate. But if, at any time, you need assistance, you're able to rely on our 24/7 tech support service.
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