In spite of the fact that the hosting service supplied by the different companies is de facto identical, each provider has a customized platform with its own tweaks and ways to do certain procedures. In situations like this, a big knowledge base will be pretty useful both for persons with little or no prior experience and for technically seasoned users who will ultimately learn how particular procedures are executed, but will waste precious time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users loads of time and effort. The result is more contented customers, since they can effortlessly find the information they want, and considerably less work for the help desk team representatives, because typically the vast majority of the inquiries and difficulties that clients have are already outlined in the knowledge base. Provided that the articles are expertly written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
If you order a shared website hosting
package through us, you’ll obtain access to our extensive online documentation where you will find information about de facto everything connected with our hosting plans. The topics cover anything from how to create an email account on your smartphone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp manner and offer thorough guides on how to accomplish a specific operation within your Hepsia hosting Control Panel. You can also find info that is not connected directly with Hepsia, for instance one that concerns web-based apps on your desktop computer. The complete collection of articles will be located in the Control Panel’s Help section, but those that are relevant to a given Control Panel section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to get to know pretty much everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared a comprehensive knowledge base for all our present and potential clients, so if you get a semi-dedicated server
account from our company, you will be able to find any information that you need at any time. We’ve got a huge number of educational help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file access permissions?" are only 2 instances. Our detailed guides will help you do anything you like – extract an archive file, import a MySQL database, redirect a domain name
, etc. Furthermore, we also have troubleshooting instructions, which will permit you to find out what causes a given problem and the potential solutions for it. If you can’t send e-mails or your domain name opens a 500 Internal Server Error message, for example, you can refer to our knowledge base and rectify the problem momentarily. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.